Knowledge management tools and techniques

This book introduces a range of frameworks to classify knowledge management (KM) tools, examines these different classes of tools in detail by answering the 4Ws (What-Why-Where-Who) and how questions, addressing the selection, implemention and evaluation issues associated with these tools.

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Bibliographic Details
Main Author: Foo, Schubert
Other Authors: Sharma, Ravi, Chua, Alton
Format: Book
Language:English
Published: Singapore Pearson Prentice Hall 2007.
Edition:2nd ed.
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Description
Summary:This book introduces a range of frameworks to classify knowledge management (KM) tools, examines these different classes of tools in detail by answering the 4Ws (What-Why-Where-Who) and how questions, addressing the selection, implemention and evaluation issues associated with these tools.
Physical Description:xiv, 401 p. ill. 23 cm.
Bibliography:Includes bibliographical references and index.
ISBN:9789810678463 (pbk)
9810678460 (pbk)