Manual pelaksanaan sistem pengurusan kualiti ISO 9000 di sektor perkhidmatan ke arah kecemerlangan dan inovasi

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Bibliographic Details
Main Authors:	Hasan Al-Banna Mohammed 1971- (Author), Siti Arni Basir (Author), Davies, John III (Author), Sharifah Hayaati Syed Ismail (Author), Ilhaamie Abdul Ghani Azmi (Author), Syahrul Nizam Kamaruzzaman (Author), Musaiyadah Ahamdun (Author)
Format:	Book
Language:	Malay
Published:	Kuala Lumpur Penerbit UPNM 2018
Subjects:	Total quality management > Handbooks, manual, etc Quality assurance > Handbooks, manual, etc
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