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Manual pelaksanaan sistem pengurusan kualiti ISO 9000 di sektor perkhidmatan ke arah kecemerlangan dan inovasi

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Bibliographic Details
Main Authors: Hasan Al-Banna Mohammed 1971- (Author), Siti Arni Basir (Author), Davies, John III (Author), Sharifah Hayaati Syed Ismail (Author), Ilhaamie Abdul Ghani Azmi (Author), Syahrul Nizam Kamaruzzaman (Author), Musaiyadah Ahamdun (Author)
Format: Book
Language:Malay
Published: Kuala Lumpur Penerbit UPNM 2018
Subjects:
Total quality management > Handbooks, manual, etc
Quality assurance > Handbooks, manual, etc
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Description
Physical Description:viii, 43 pages 23 cm
Bibliography:Includes bibliographical references and index
ISBN:9789675985867

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