Manual pelaksanaan sistem pengurusan kualiti ISO 9000 di sektor perkhidmatan ke arah kecemerlangan dan inovasi

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Bibliographic Details
Main Authors:	Hasan Al-Banna Mohammed 1971- (Author), Siti Arni Basir (Author), Davies, John III (Author), Sharifah Hayaati Syed Ismail (Author), Ilhaamie Abdul Ghani Azmi (Author), Syahrul Nizam Kamaruzzaman (Author), Musaiyadah Ahamdun (Author)
Format:	Book
Language:	Malay
Published:	Kuala Lumpur Penerbit UPNM 2018
Subjects:	Total quality management > Handbooks, manual, etc Quality assurance > Handbooks, manual, etc
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040			\|a UPNM \|b eng \|c UPNM \|e rda
090			\|a HD 62.15 \|b .H377 2018
100	0		\|a Hasan Al-Banna Mohammed \|d 1971- \|e author
245	1	0	\|a Manual pelaksanaan sistem pengurusan kualiti ISO 9000 di sektor perkhidmatan \|b ke arah kecemerlangan dan inovasi \|c Hasan Al-Banna Mohamed [and six others]
264		1	\|a Kuala Lumpur \|b Penerbit UPNM \|c 2018
264		4	\|c ©2018
300			\|a viii, 43 pages \|c 23 cm
336			\|a text \|2 rdacontent
337			\|a unmediated \|2 rdamedia
338			\|a volume \|2 rdacarrier
504			\|a Includes bibliographical references and index
592			\|b 18/9/19 \|c Hadiah & Sumbangan \|h Penerbit UPNM
650		0	\|a Total quality management \|v Handbooks, manual, etc
650		0	\|a Quality assurance \|v Handbooks, manual, etc
700	0		\|a Siti Arni Basir \|e author
700	1		\|a Davies, John III \|e author
700	0		\|a Sharifah Hayaati Syed Ismail \|e author
700	0		\|a Ilhaamie Abdul Ghani Azmi \|e author
700	0		\|a Syahrul Nizam Kamaruzzaman \|e author
700	0		\|a Musaiyadah Ahamdun \|e author
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