Manual pelaksanaan sistem pengurusan kualiti ISO 9000 di sektor perkhidmatan ke arah kecemerlangan dan inovasi
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| Main Authors: | Hasan Al-Banna Mohammed 1971- (Author), Siti Arni Basir (Author), Davies, John III (Author), Sharifah Hayaati Syed Ismail (Author), Ilhaamie Abdul Ghani Azmi (Author), Syahrul Nizam Kamaruzzaman (Author), Musaiyadah Ahamdun (Author) |
|---|---|
| Format: | Book |
| Language: | Malay |
| Published: |
Kuala Lumpur
Penerbit UPNM
2018
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