ealing with difficult people 24 lessons for bringing out the best in everyone

THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers. Specific strategies...

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Bibliographic Details

Main Authors:	Brinkman, Rick (Author), Kirschner, Rick (Author)
Format:	Book
Language:	English
Published:	New York, NY McGraw-Hill 2003
Series:	McGraw-Hill professional education
Subjects:	Interpersonal relations Interpersonal communication Psychology, Industrial Conflict management
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