The customer success professional's handbook how to thrive in one of the world's fastest growing careers-while driving growth for your company

"This book will serve as the definitive reference book, "The CSM Bible" for the CSM Profession. While there are several books addressing the Customer Success imperative, there is no authoritative manual for how an aspiring CSM can develop their skills and proficiency to be more employ...

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Bibliographic Details

Main Authors:	Vaidyanathan, Ashvin 1980 (Author), Rabago, Ruben 1968 (Author)
Format:	Book
Language:	English
Published:	Hoboken, New Jersey Wiley 2020
Subjects:	Success in business Career development Organizational change Consumer satisfaction
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