APA (7th ed.) Citation

Cram, T. (2001). Customers that count: How to build living relationships with your most valuable customers. Financial Times Prentice Hall.

Chicago Style (17th ed.) Citation

Cram, Tony. Customers That Count: How to Build Living Relationships with Your Most Valuable Customers. London: Financial Times Prentice Hall, 2001.

MLA (9th ed.) Citation

Cram, Tony. Customers That Count: How to Build Living Relationships with Your Most Valuable Customers. Financial Times Prentice Hall, 2001.

Warning: These citations may not always be 100% accurate.