Total quality management and operational excellence text with cases

Total Quality Management and Operational Excellence: Text with Cases (Fourth Edition) is supplemented for the first time with a suite of online teaching aids for busy tutors. This exciting update of a classic text is perfect for all students studying for professional qualifications in the management...

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Bibliographic Details

Main Author:	Oakland, John S. (Author)
Format:	Book
Language:	English
Published:	Oxon, UK Routledge 2014
Edition:	Fourth edition
Subjects:	Total quality management Total quality management > Case studies
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